Privacy Policy – ArabicRoom
Who We Are
Our website address is:
https://www.arabicroom.com
ArabicRoom is an educational platform that provides Arabic-language learning tools, content, and subscription-based services.
Personal Data We Collect
Depending on how you use the site, we may collect:
- Account information (name, email address, username)
- Subscription information (subscription status, plan type)
- Technical data (IP address, browser type, device information)
- User-generated content (comments, submitted content)
We only collect data necessary to operate and improve the service.
Payments & Subscriptions (Stripe)
Payments on ArabicRoom are processed securely by Stripe.
- We do not store your credit card details on our servers.
- Payment information is handled directly by Stripe according to their privacy and security policies.
- ArabicRoom may store:
- Subscription status
- Customer ID provided by Stripe
- Transaction references (non-sensitive)
Stripe privacy policy:
https://stripe.com/privacy
Cookies
ArabicRoom uses cookies for:
- Authentication and login sessions
- Saving user preferences
- Subscription and access control
- Security and fraud prevention
Cookies are not used for advertising or cross-site tracking.
You may disable cookies in your browser, but some site features may not function correctly.
Comments
If you leave comments, we collect the data shown in the comments form, along with IP address and browser user agent string, strictly for spam detection and site security.
If Gravatar is enabled, an anonymized hash of your email may be sent to the Gravatar service.
Gravatar privacy policy: https://automattic.com/privacy/
Embedded Content
Content on ArabicRoom may include embedded media (e.g., videos).
Embedded content from other websites behaves as if you visited those sites directly and may be subject to their own privacy policies.
Data Retention
- User account data is retained as long as the account is active.
- Subscription records are retained for administrative, financial, and legal purposes.
- Comments and metadata may be retained indefinitely for moderation and continuity.
- Users may request deletion of their account and personal data, subject to legal obligations.
Your Rights (GDPR-oriented)
If applicable, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Request data export
- Withdraw consent where consent was given
Requests can be made by contacting the site administrator.
Data Sharing
We do not sell personal data.
Data may be shared only with:
- Payment processors (Stripe)
- Security and spam-prevention services
- Legal authorities when required by law
Data Security
We implement reasonable technical and organizational measures to protect user data.
However, no online system can guarantee absolute security.
Analytics & Tracking Tools
ArabicRoom uses Google Analytics (GA4) to collect anonymized usage data including pages visited, session duration, and general device information. This data helps us understand how users interact with the platform and improve our services. Google Analytics data is processed by Google according to their privacy policy: https://policies.google.com/privacy
You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Live Chat (Tawk.to)
ArabicRoom uses Tawk.to to provide live chat support. When you use the chat feature, Tawk.to may collect your name, email address, and chat content. This data is processed by Tawk.to according to their privacy policy: https://www.tawk.to/privacy-policy/
Children’s Privacy (COPPA)
We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete that data from our records.
Student Learning Data
ArabicRoom collects learning activity data including XP points, streaks, game results, saved words, and progress history. This data is used solely to provide and improve the learning experience. It is not sold or shared with third parties. Users may request deletion of their learning data at any time by contacting us.
Contact for Privacy Requests
For all privacy-related requests including data access, correction, or deletion, please contact us at: 📧 ahlan(at)arabicroom.com Or use the contact form at: https://www.arabicroom.com/contact/